Shipping & Delivery
Shipping & Delivery
Processing Time
Orders are processed within 1–2 business days. You’ll receive a confirmation email with your tracking number as soon as your order ships.
Delivery Times
| Country | Standard Shipping |
|---|---|
| United States | 7–14 business days |
| United Kingdom | 7–14 business days |
| Canada | 10–16 business days |
| Australia | 10–16 business days |
Shipping Costs
📦 Free shipping on all orders over $35
📦 Flat rate $4.99 on orders under $35
Tracking Your Order
Once your order ships, you’ll receive an email with your tracking number. You can track your order at any time via the carrier’s website.
Delayed or Lost Orders
If your order hasn’t arrived within the estimated timeframe, contact us at support@pawgroom.com and we’ll investigate immediately. We’ll either reship or issue a full refund.
Questions?
Contact us at support@pawgroom.com — we respond within 24 hours.