About Us
We started PawGroom because we were tired of finding fur on everything.
Couch, car seats, black clothes — it was everywhere. We tried lint rollers that ran out. Brushes that scared our pets. Nothing worked, and nothing solved both halves of the problem: the fur still on the dog, and the fur already on the furniture.
So we built PawGroom as a two-step system — grooming tools designed to work the way your hands already do. Gently. Naturally. In a way your pet actually enjoys.
How Your Order Ships
Your order ships from our overseas fulfillment partner with free tracked delivery to the US, and arrives in 11–18 business days. We say that up front, on every product page, because we'd rather tell you now than surprise you after checkout.
Our Promise
Every PawGroom order comes with a 30-Day Money-Back Guarantee that starts the day your parcel arrives — not the day you order. If it's not right for you, email us within 30 days of delivery and we'll refund you in full — you keep the product.
📦 Free tracked shipping on every US order — no minimum
🔒 30-Day Money-Back Guarantee, starting on delivery
🐾 Real human support — we answer every email within 1 business day
Built for pet owners, by pet owners.
Questions? Email us at support@getpawgroom.com. A person reads every one.
Meet the founder
Hi, I'm André. This is Theo, my Labrador — and Theo sheds. On the couch, in the car, on every black T-shirt I own. I put together the kit I actually wanted: gloves for the dog, a mitt for everything else. PawGroom is a small brand run by me from Portugal, shipping to the US. If something's wrong with your order, you'll be talking to me.